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Friday, 26th March 2021
During the pandemic and subsequent lockdowns, it can be difficult to know how the restrictions work in different regions and countries and how your local tradespeople should be operating during these difficult times.
Here at MyGlazing.com with the help of health and safety and legal experts we’ve come up with a quick checklist to to help you deal with doorstep canvassers and salespeople during these the current lockdowns and how you can still make your home improvements.
In England, doorstep canvassing is legally allowed, but many companies have stopped the activity. Industry trade body, the Glass and Glazing Federation and the Government advise against door to door canvassing unless it’s absolutely necessary, e.g. a company needs to visit your home to inform you of all the options and/or needs to see your property to provide an accurate estimate of the work.
If canvassers, leaflet distributors, door-to-door salespeople and salespeople or surveyors visit your home, they should all be following the Government safe guidance and observing the social distancing guidelines.
Here’s a list of Do’s and Don’ts if a canvasser, door-to-door salesman or leaflet distributor knocks your door;
Remember that canvassing and door-to-selling is only allowed at present in England. If you live in Wales, Scotland, Northern Ireland or the Republic of Ireland then there are currently blanket restrictions on this activity.
If a glazing company has contacted you and booked for a salesperson or surveyor to visit your home then they should follow the Government guidance. So ensure you ask them beforehand if the visit is essential or can be done remotely, i.e. by video or telephone or even by email or post.
If it can’t be done remotely and a salesman or surveyor have to be in your home to estimate the job and measure up, then you can allow (if you live in England, wales or Northern Ireland) a salesperson or surveyor into your home but make sure they are following the Government safe guidance and are staying 2 metres distance from you and anyone else living in your home.
Do’s and Don’ts for salespeople or surveyors in your home
In England, Wales and Northern Ireland, pre-booked appointments are allowed but company employees such as salespeople and surveyors just like tradespeople in your home, must follow the Government guidance. In Scotland, only essential work (e.g. emergencies where health and safety may be at risk) may be carried out and the same rules apply regarding government guidance.
For more information on Safe Guidance when doing a home improvement during the COVID-19 pandemic please view or download the free Safe Guide for Homeowners published by the Glass and Glazing Federation. Download Homeowner’s Safe Guide here
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