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Wednesday, 22nd June 2016
When you choose a GGF Member company for your glazing home improvement work, you can rest assured that you’ll enjoy unmatched consumer protection as well as industry-leading products and service.
This commitment to put customers first has seen Chesham-based The Window Film Company awarded ‘Excellence in Customer Service’ at the annual Buckingshire Business Awards on June 16.
The Window Film Company specialise in the supply and installation of window film as well as the printing and fitting of full colour graphics and other decorative solutions. It came out on top of a Customer Service category packed with a record number of entrants.
For company founder and managing director Micky Calcott, this is testament to his company’s ability to consistently deliver high standards of customer service to an ever increasing range of clients.
“It’s our job to make sure that each customer gets the same level of service and attention, whether it is a residential customer looking for solar control in their conservatory or a world famous brand wanting graphics applied to an entire building,” said Mr Calcott.
The awards application process is in depth and successful entrants are visited by an independent judge who spends time talking to staff members from different departments, allowing them to gain a full understanding of how the company operates with regard to customer service.
The Window Film Company saw the awards experience as an excellent chance to review what it was doing well and identify things it could improve upon. Mr Calcott was proud of his colleagues and the recognition given to their hard work and commitment to quality customer service.
“We’ll take some time to enjoy the success, but work is already underway to make sure that we continue to improve and to deliver the best possible service to each and every one of our customers.”
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Tuesday, 19th July 2016
Chesham-based GGF Member The Window Film Company has been awarded ‘Excellence in Customer Service’ at the Bucks Business Awards.